Frequently asked questions

One gaylord box, roughly 1,000 to 1,600 lb depending on the resin. From there we go up to several gaylords (LTL), truckload and railcar. See small-quantity orders.

Yes. Samples of about 50 lb are available upon credit approval, so you can qualify a grade before you order a full gaylord.

We aim to send your quote within one to three business days. Specialty grades and unusual freight can take longer.

No. A quote is free, there is no commitment, and you don't need an account.

Whatever you have of these: the grade name from any supplier, or its data sheet; the color (natural, black or a custom match); fill type and percentage, if any; melt flow, if you know it; quantity for this order and what you use in a year; and the city it ships to. A photo of the bag or box label works too. You can also send just a data sheet.

Yes. Tell us what the part is, what it has to handle (heat, chemicals, outdoor use, impact) and how it is made, and a polymer chemist will suggest a grade. If a molder makes the part for you, ask them which grade or melt flow they run, because that is the fastest way to a quote. The resin selector and the glossary help with the terms.

Usually. We look for the same grade first, then a qualified equivalent. An equivalent is a different product, so your quote says which one you are getting, and any change of grade or source is agreed with you in writing first.

It depends on the material, grade and volume. Stocked grades ship sooner; specialty and compounded grades can take several weeks. We confirm the actual lead time with your quote.

Every lot ships with a certificate of analysis (COA) listing that lot's measured properties, tested to ASTM or ISO methods. See what a COA shows.

Both. We supply prime resin and recycled grades (post-consumer PCR and post-industrial PIR). Tell us which you need, and your quote says which one you are getting.

We can source grades that comply with FDA food-contact regulations for stated conditions of use. We do not supply materials for implantable or in-body medical devices. See FDA and medical grades.

Across the U.S. and Canada. We don't ship outside those two countries.

Yes. Tell us domestic only, domestic preferred, or import OK for the best price, and we quote accordingly.

Ask us when you request a quote. Give us the ship-to city, and mention it if the delivery site has no loading dock, and we will go over freight with you.

Yes. Put the molder's city in the ship-to field and their name in the notes.

ACH, check or wire on first orders. Net 30 after credit approval.

Yes. If you have resin left from a canceled program or an overbuy, send us the details. If we have a buyer, we make you an offer. If not, we can list it for you. See sell surplus resin.

When we have them. Current lots are on the surplus resin page, with the COA, properties and terms for each.

A polymer chemist reviews every request, and you deal with one person from quote to delivery.

Call (678) 310-6899, Monday to Friday, 8am to 5pm ET, or email quotes@resinbridge.com.